26JILI Privacy Policy: How We Protect Your Data

2What personal information 26JILI collects

26JILI collects personal information necessary for account management, game delivery, payment processing, identity verification, and compliance with applicable laws. The categories of personal information we may hold include:

• Identity data — full legal name, date of birth, gender, government-issued ID number, and ID document images submitted for KYC verification.
• Contact data — registered email address, mobile number, and mailing address in the Philippines.
• Account data — username, encrypted password, account preferences, and login history.
• Financial data — GCash, Maya, GrabPay, Coins.ph, InstaPay or PESONet account references, bank account details for BDO, BPI, UnionBank or other linked banks, Visa or Mastercard card details (held by payment partners only), deposit and withdrawal history, and transaction amounts in Philippine pesos (₱).
• Gaming data — wager history, game results, bonus claims, betting odds consulted, session durations, and device or browser used during play.
• Technical data — IP address, device identifiers, operating system, browser type, screen resolution, and connection information collected automatically when you visit or use 26JILI.
• Communications data — messages exchanged with 26JILI customer support, complaints, and feedback submitted through the platform.

26JILI collects only what is necessary for the purposes described in this Privacy Policy. We do not request irrelevant personal information, and we will never ask for your passwords over email or chat.

3How 26JILI collects your information

We receive personal information from three main sources:

1. Directly from you — when you register, complete a verification form, make a deposit or withdrawal, contact support, respond to a promotion, or update your 26JILI account profile.
2. Automatically through technology — when you browse the 26JILI website, launch a game, or place a bet, technical data is captured by our systems to maintain service quality, detect fraud, and personalise your experience.
3. From trusted third parties — identity and address verification services, licensed payment processors, game providers whose titles appear on 26JILI, and fraud prevention partners may share relevant data with us to complete verifications or investigate suspicious activity.

26JILI does not purchase personal data lists from data brokers or any third party not directly connected to your 26JILI account or transactions.

4How 26JILI uses your personal information

Your personal information is used only for legitimate purposes related to the 26JILI service. The main uses are:

• Creating and maintaining your 26JILI player account.
• Verifying your identity and age to comply with licensing and legal requirements.
• Processing deposits and withdrawals through Philippine payment channels in pesos (₱).
• Delivering the games you choose to play, including JILI Slots, Baccarat, card games, MMA Betting, and other online casino titles.
• Calculating and crediting bonuses, promotions, cashback, and rewards.
• Detecting, investigating, and preventing fraud, money laundering, account abuse, and cheating.
• Providing customer support and resolving disputes or complaints.
• Sending essential account communications — such as security alerts, verification requests, policy updates, and transaction confirmations.
• Complying with applicable Philippine and international legal obligations.
• Improving the 26JILI platform, including testing new features and monitoring performance.
• Supporting responsible gaming initiatives, including monitoring unusual activity that may indicate a problem with gambling behaviour.

Where 26JILI intends to use your data for direct marketing — such as promotional email about new games or offers — we will ask for your consent and you may withdraw it at any time through your account settings or by contacting support.

5Sharing your personal information

26JILI does not sell or rent your personal information to any third party. We may share limited data with carefully selected partners only when necessary and only to the extent required:

• Payment providers — to process deposits and withdrawals through GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, bank partners, or card networks.
• Game providers — licensed software suppliers that power titles on the 26JILI platform may receive session data necessary to run those games and ensure fair outcomes.
• Identity verification services — specialist companies that check document authenticity, age, and address details as part of account verification.
• Fraud prevention and security partners — technology providers that help 26JILI identify suspicious activity, bots, duplicate accounts, and payment fraud.
• Legal and regulatory authorities — where required by a valid legal order, court direction, regulatory requirement, or licensing condition.

All third parties that receive personal information from 26JILI are contractually required to keep it secure, use it only for the specified purpose, and not pass it on to unauthorised parties.

6How 26JILI keeps your data secure

Security is not an afterthought at 26JILI — it is built into every layer of the platform. Our key security measures include:

Despite best efforts, no internet transmission is completely risk-free. If you believe your 26JILI account has been compromised, contact our support team immediately. We also recommend enabling two-factor authentication where available.

7Cookies and tracking technologies

26JILI uses cookies and similar technologies to make the platform work properly and to understand how it is used. Types of cookies we use include:

• Essential cookies — required for basic functions such as keeping you logged in during a session and remembering your preferences.
• Analytics cookies — help 26JILI understand which pages and games are most popular and how players navigate the site, so we can make improvements.
• Security cookies — detect fraud, bot activity, and multiple simultaneous login attempts.

You can control non-essential cookies through your browser settings. Disabling essential cookies may affect the performance of 26JILI and your ability to log in or place bets. 26JILI does not use cookies to serve third-party advertising networks.

8How long we keep your data

26JILI retains personal data for as long as your account is active and for a reasonable period afterwards in case of a dispute or legal obligation. Specific retention periods depend on the type of data:

• Account and identity data — retained for the life of the account and for up to five years after closure, as may be required by applicable financial regulations.
• Transaction records — deposit, withdrawal, and wager records are kept for at least five years to satisfy legal and audit requirements.
• Support communications — kept for up to three years after the matter is resolved.
• Technical and log data — typically retained for up to twelve months unless extended for fraud investigation or security review.

After the applicable retention period ends, 26JILI securely deletes or anonymises personal data so that it can no longer be linked back to an individual.

9Your rights under Philippine data protection law

The Data Privacy Act of 2012 and its implementing rules give Philippine players specific rights over their personal information held by 26JILI:

• Right to be informed — you have the right to know that 26JILI collects and processes your personal data, and why.
• Right of access — you may request a copy of the personal data 26JILI holds about you.
• Right to rectification — if any personal data held by 26JILI is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure — in certain circumstances, you may request that 26JILI deletes your personal data, subject to legal and regulatory retention requirements.
• Right to object — you may object to certain types of processing, including direct marketing.
• Right to data portability — you may request a copy of your account data in a commonly used electronic format.
• Right to lodge a complaint — if you believe 26JILI has mishandled your personal data, you may raise a concern with the Philippine National Privacy Commission (NPC).

To exercise any of these rights, contact 26JILI at the email address in the footer. We aim to respond within thirty calendar days. Identity verification may be required before a request is processed.

10Protection of minors

26JILI strictly prohibits participation by anyone under the age of 21. We do not knowingly collect or retain personal information from minors. During registration and verification, 26JILI checks age through submitted identity documents.

If 26JILI discovers that a minor has registered or that personal data belonging to a minor has been collected, the account will be closed, transactions will be reviewed, and data will be deleted in line with applicable law. Parents or guardians who suspect a minor is using 26JILI should contact our support team immediately.

11Payments, financial data, and third-party processors

When you deposit or withdraw funds at 26JILI using any supported Philippine payment method — including GCash, Maya, GrabPay, Coins.ph, bank transfers via InstaPay or PESONet, BDO, BPI, or UnionBank online banking, or an eligible Visa or Mastercard card — your financial details are transmitted to a licensed payment processor over an encrypted connection.

26JILI does not store full card numbers on its own servers. Card details are tokenised by the payment processor. Bank and e-wallet account references are stored only to the extent needed to process your withdrawal to the correct account and to satisfy verification requirements.

All transaction amounts on 26JILI are denominated in Philippine pesos (₱). For questions about a specific transaction, visit the Deposit and Withdrawal page or contact our support team.

12Personal data and responsible gaming

26JILI uses player data — including deposit frequency, wager sizes, session lengths, and account activity patterns — to support responsible gaming monitoring. This processing helps 26JILI identify players who may be experiencing difficulties and offer appropriate support or controls, such as deposit limits, cooling-off periods, or self-exclusion.

Data used for responsible gaming purposes is handled with the same security and confidentiality standards as all other personal information. It is not used for commercial profiling unrelated to player welfare. You can learn more about available tools at the Responsible Gaming page.

13Changes to this Privacy Policy

26JILI may update this Privacy Policy from time to time to reflect changes in our services, applicable law, payment methods, or data practices. When material changes are made, we will notify registered players by email or through a notice within the 26JILI platform before the updated policy takes effect.

The effective date at the top of this page indicates when the current version was last updated. Continued use of 26JILI after the effective date of any update constitutes acceptance of the revised Privacy Policy. If you do not agree with a material change, you may close your account before the change takes effect.

14How to contact 26JILI about privacy

If you have any questions, requests, or complaints about how 26JILI handles your personal information, please reach out to us using the contact details in the footer of this page. Our team will acknowledge your message and respond within a reasonable period.

For data rights requests — such as access, correction, or deletion — please include your registered account email address and a description of your request. We may ask you to verify your identity before proceeding. 26JILI is committed to resolving privacy concerns fairly and promptly in line with Philippine data protection law.